Welcome to NPO LiveChat (beta version)

Welcome to NPO LiveChat. A powerful way to reach your website visitors in real time to answer their questions and provide immediate support.

Your visitors need to feel comfortable that you are there to support their needs. If they have questions or need help, you can provide the answer right away - when they need it - right now.

NPO LiveChat was developed for small organizations that do not have the budget to subscribe to the more expensive live chat services. While NPO LiveChat is a robust application it may lack a few of the snazzier features found on those expensive live chat services. But, the basic version is absolutely FREE!

NPO LiveChat …

• allows unlimited sessions with website visitors.
• gives you control of when agents are available. 
• lets you to add or remove agents to your account at any time.
• allows you to create support categories and assign a primary agent to each category.
• can transfer a chat session from one agent to another active agent.
• gives you control of standard, predefined messages sent to visitors.
• allows the visitor (and you) to print chat conversations.
• permanently records transcripts of chat sessions.
• lets you search chat session records.
• allows supervisors to monitor agent chat sessions in real time.
• lets you build and search your own support KnowledgeBase.
• allows you to customize important parameters that control the application.
• will switch to a hosted contact us page if agents are not available or the session is not answered.
• works even if you don't have a website or your website is down. Ask us how!

Give it a try. All you have to do is click on the Register link in the navigation bar, above. After completing a short form your account will be established and you will be provided with step by step instructions to place the NPO LiveChat link on your website.

Want more information about NPO LiveChat? Check out the FAQs above or download our information paper here.